Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such… are you actually reading any of this?
What you should know…
…if you’re just visiting this website
Should you be concerned? No. Half of the websites on the internet use Google Analytics because it provides pretty graphs and, well, it’s free. It doesn’t tell us anything personal about you like your hair color or whether you are wearing boxers or panties. Google might be able to figure that stuff out, but they don’t tell us. If you don’t log into Voost, we still won’t know who you are. Not even if you are Swiss.
- Voost will sometimes store cookies to help customize the user interface. For example, if you visit the events page, Voost remembers what city you want to search near by storing a cookie in your web browser. If this bothers you for any reason… clear your cookies anytime.
…if you log in
If you log in, your identity (not your password) is stored in a cookie. When you create an account, Voost remembers all the things you tell us:
- Your name
- Your birthday
- Your gender
- Your email address
- Your Facebook id (if you logged in that way)
In addition, we remember information you choose to tell us:
- Your general location
- Emergency contact information
- Licenses from governing bodies like USA Cycling
- Clubs and organizations you join
We use this information to provide the experience of Voost; so you can log in, so you can register for races, so you can receive your race scores, etc. In addition, we use license numbers to look up your racing category and eligibility in race databases (eg, USA Cycling).
Your name, age, gender, and club membership are considered “public” on Voost. As we add social features, other users may be able to see this basic information. Other personal information (such as your actual birthday) is private.
None of this information is shared with third parties unless you register for a race (see below).
If you wish to change this information, you can do so at any time on your account page.
…if you register for a race
Now it gets a little more complicated. If you register for a race, we must necessarily share some information with the race organization. Here’s what they get:
- Your “public information” – name, age, gender.
- Your email address (so they can contact you, if necessary).
- The club you are attached to for the race.
- Your relevant licence # (eg, USA Cycling).
- Your racing category.
- Your emergency contact information.
- Your event registration purchases.
We don’t share payment information like credit card numbers – in fact, we don’t even have it ourselves. Our payments processor, WePay, handles that chore without ever passing those sensitive numbers through our servers. You an read about how they keep everything secure and encrypted here.
…if you complete a race
Voost keeps track of your race history! Race scores are considered “public information” by event organizers. You’ll be able to compare your latest performance to previous events… and so will the competition!
In order to help us keep this service running, Voost logs a lot of data about what it’s doing at any given moment. Most of it is barely human readable but it potentially includes everything that ever happens on this website. We keep the data around for an unspecified period just in case something goes wrong. Unless you start seeing error messages or weird behavior, it is highly unlikely that anyone will ever look at the logs generated by your activity… and if you do see error messages, please contact us!
Here’s where the lawyers come in: By using this site, you signify your acceptance of this policy. If you do not agree to these terms, please do not use this website. Simple, eh?
If you have any questions at all, please contact us!
4079b 18th Street
San Francisco, CA 94116